Parent Page: What is NCORE id: 29255 Active Page: FAQsid:29300
Upcoming Events


Answers to common questions are in the sections below; we will continue to add more, so please check back! 

General Questions

Does NCORE require membership? 

No. NCORE is not membership-based. The webinars and conferences are open for anyone to attend.

May I get a copy of your W-9? 

Yes! Click to Download 

When / Where is NCORE 2024? 

Tuesday, May 28, through Saturday, June 1, 2024. Location to be announced at NCORE 2023.

Will NCORE continue to offer online conferences? 

Yes. NCORE Virtual Connections will return in the fall of 2023. More information to be announced!

How do I learn more about NCORE? 

Click HERE to sign up for NCORE newsletters. 

Follow us on FacebookTwitterInstagramLinkedIn, and YouTube for updates, news, videos, and special announcements!

Additional questions? 


NCORE 2023 - New Orleans


What is the conference schedule?

The most up-to-date information can be found on the Mobile App. An At-A-Glance schedule can be found here.

What is a Pre-Conference Institute? 

Pre-Conference Institutes are an optional day of NCORE content; these in-depth sessions provide attendees with formidable takeaways in information and skill development. Should you choose to attend this day, an additional fee will apply. You will register for a single session you'd like to attend the entire day Tuesday, May 30th (some institutes continue the morning of Wednesday, May 31st). The final day to add or change a Pre-Conference Institute is Tuesday, May 23.

Will any virtual sessions be offered at NCORE in New Orleans? 

No. There will not be virtual or hybrid sessions offered as part of NCORE 2023. We invite you to join us for NCORE Virtual Connections - mark your calendars for November 1-3, 2023. More to be announced!



Is registration open for NCORE 2023? What are the rates?

Registration is open and rate information is posted here.

How can I convince my boss that I should attend NCORE?

Click for a Justification Letter template.

What are my payment options?

Payment can be made online during registration by major credit card only (Visa, Mastercard, and Discover). 

Groups of ten or more wishing to pay by Purchase Order followed by a check can email to make arrangements. Final day to register with this method is April 30. After that date, you will need to register your group online. Checks are due May 5, 2023. Additional information will be listed on an invoice sent to the group leader. 

Full payment is required to attend the conference. Accepted forms of payment onsite are major credit card or check/money order made payable to The University of Oklahoma. Cash will not be accepted as a form of payment. 

What are your refund, cancellation, and substitution policies?

These policies are listed on our Terms and Conditions document located on the registration page and repeated on the first page of online registration.

How do I make changes to my registration?

Your confirmation email contains a modification link and confirmation number. Click the link, enter your registration confirmation number, and you will be taken to a page to make changes, transfer your registration, or cancel.

What policies will be in place related to Covid-19, such as vaccination, testing, and / or masking?

NCORE will follow guidance and requirements set forth by local officials and the conference venue. NCORE will provide guidance closer to the conference. 

What food will be provided during the conference? 

Wednesday: morning beverages, afternoon snacks and beverages, evening Welcome Reception with hors d'oeuvres
Thursday: continental breakfast, afternoon snacks and beverages
Friday: continental breakfast, afternoon snacks and beverages
Saturday: morning beverages

Where will NCORE sessions be held?

All sessions will be at the Hilton New Orleans Riverside Hotel.

Where do I check into the conference?

Proceed to the Jefferson Ballroom on the third level of the Hilton Riverside. Sign into a kiosk to print your badge and pick up your materials.

When is Registration open?

Monday, May 29: 1:00 pm to 7:00 pm
Tuesday, May 30: 7:30 am to 6:00 pm
Wednesday, May 31: 7:30 am to 6:30 pm
Thursday, June 1: 7:45 am to 5:00 pm
Friday, June 2: 8:00 am to 4:00 pm
Saturday, June 3: 8:00 am to 12:00 pm



How do I request accommodations for accessibility at the conference?

The registration form has a section dedicated to accessibility. Every effort will be made to accommodate requests. Some accommodations require three to six weeks notice in order to schedule services and/or service providers. 

Where can I find more information about accessibility arrangements?

Visit our Accessibility page for details and connect with NCORE staff to discuss details.

Will all gender restrooms be available?

Yes. Locations are below and maps are in the conference mobile app. 

Second level: Near Eglinton/Winton meeting room
Third level: Near Newberry meeting room
Riverside Complex: Near Kabakoff meeting room

Where is the Prayer / Meditation Room?

The Pelican Room in the Riverside Complex of the Hilton Riverside hotel.



What tips will help me prepare for NCORE?

  • Review from previous years to get a feel for the scope of the conference.
  • Pack business cards for networking opportunities!
  • Friday is School Spirit Day - show your campus pride with t-shirts, buttons, and pins.
  • Take time to practice self-care throughout the week. Bring a journal. Find some outdoor space. Unwind!

Does NCORE offer Continuing Education Units (CEUs)?

Yes. You will earn 3 CEUs for attending NCORE 2023 from the University of Oklahoma Outreach. If you attend a Pre-Conference Institute, you will earn one additional CEU. A link to download your CEU certificate(s) will be emailed to you after NCORE. Please allow one month post-conference for these to be made available.

Will the CEUs be accepted by my particular discipline or association (social work, psychology, etc.)?

The CEUs are not pre-approved with any particular discipline. We suggest recipients submit their CEU certificate along with a description of the sessions to their professional organization(s) to ask if the content meets their requirements. It will be the discretion of the professional organization(s) whether they choose to accept as credit.

What happens with feedback provided to the NCORE Team? 

The NCORE team gratefully receives and processes conference evaluation data, comments, and other forms of feedback. In response, we have made some adjustments in an effort to improve attendee experience where we can. A letter was emailed to the NCORE community - a copy of which can be found here. Thank you!